Managing Effective Business Teams, Growing Sales Professionals
Lap Pong has more than a decade’s experience working in fast moving business environments that require inter-cultural collaboration between departments. He has also managed massive sales teams of more than 200 sales professionals – in coaching them for revenue growth.
Conversant with Operational Issues
Lap Pong has had the privilege of managing business units across departments (from IT, finance, client services, internal documentation, marketing, human resource and training), overseeing operations and increasing collaborations even across national borders.
Some of Lap Pong’s outstanding work involved:
Managing An Asiawide Training & Development Department
This has involved design and development of product and sales and development strategies for induction of new sales consultants. Lap Pong’s expertise of a decade has enabled him to distill recruitment and interview strategies to select and identify potential candidates for the sales function.
With his unique brand of connecting with clients and fact-finding their needs, Lap Pong coaches even seasoned sales professionals for increased sales volume within first-time meetings, very often doubling sales investments per client
Forging Internal Partnerships
Lap Pong has the uncanny ability to forge strategic alliances not only across departments, but also across different local offices around Asia. His skill in forging these in-house partnerships and alliances has helped reduced potential employee bottlenecks, increase workplace satisfaction and secure buy-in with administrative staff with top management initiatives.
Handling Client Service Situations with Real Time Tough Scenarios
Lap Pong’s attention to detail in deciphering business contracts and tax matters has enabled him to interpret business nuances – and communicate them to clients over the phone and face-to-face. Especially in business situations where clients are big-ticket investors that require immediate and professional C-level attention that is down-to-earth.
Lap Pong has also worked closely with call-centre professionals and directors in crafting and communicating business policies and messages for day-to-day contact with regular call-in clients. Leading to policies that are formulated to business manuals.
Versatility in Managing the Marketing Function with External Clients
Lap Pong also has the adaptability in working with marketing professionals in crafting the marketing message – leading to sales revenue growth for corporate sales functions.
What our clients say about Lap Pong:
-
“After undergoing your training, I am able to perfect my presentation and my sales results improved tremendously. As the saying goes, classroom situation will never be the same as real client situations. But, I am able to apply the skills I learnt everywhere I go. With your unorthordox and exceptional creative training, I’m sure any person of any traits or background can get comfortable with it!!”
Favien Teo, Sales Consultant
-
“After going through Lap pong’s training, I have picked up a lot from his that are practical. For me, my initial sales experience was not indicative that I would be proficient in sales. I was introverted, quiet and seldom talk. However, Lap Pong did not give up on me and helped me even after the training. His training has helped me in my sales. Not only that, it also helped me to open up my social circle, and I have learnt to converse and relate to strangers in the cold sales market as well. I believe what I have learnt is a lifelong skill. The training i undergo works, and it will work on anyone!”
Tay Zaiyu, Sales Consultant